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Medical Case Manager


TITLE: Medical Case Manager 

REPORTS TO: Director of Care Services 

DETAILS: Full-Time Position (40 hours per week) 

LOCATION: Jackson Office 


POSTING: UNIFIED – HIV Health and Beyond, a multi-service organization for persons with HIV, seeks individuals to help persons impacted by HIV. Email, fax or mail cover letter and resumes to Aneshia Solomon, Director of Care Services.

Email: Fax: 734-340-3146



  • Meet with each assigned client to determine client needs based on individual’s situation.
  • Work with client to determine what needs to be done to help client enter/remain in HIV primary care.
  • Help client decide which of the tasks that need to be completed by the client, and which by the case manager.
  • Refer client to providers who can help client to achieve his/her goals.
  • Maintain contact with providers to ensure client has completed referral process.
  • Contact service providers when client has difficulty in accessing services from that provider.
  • Follow-up with client to make sure that service has been provided.
  • Coordinate care of assigned clients with that of other service providers who provide care to the client, such as substance abuse treatment centers and mental health professionals.
  • Communicate with each client on a regular basis to determine which needs have been met and to identify any new needs.
  • Meet with each client every six months to review client’s situation.
  • Revise service plan with client to reflect any changes in client situation.
  • Determine with client the client’s level of self-sufficiency and stability in HIV primary care.
  • Discharge client from case management if client is self-sufficient and stable in HIV primary care using agency processes.
  • Provide advocacy for clients as needed.
  • Conduct outreach and case finding activities as needed to keep clients connected to care.
  • Collect and submit data reports at designated intervals for program monitoring and evaluation.
  • Input and maintain client level data in designated data system.
  • Participate in weekly multi-disciplinary case conference meetings.



  • Bachelor’s degree in human services field or commensurate experience with HIV positive individuals.
  • Must be able to function independently, be self-motivated, be able to work well with individuals from a variety of socioeconomic groups, and highly organized.
  • Knowledge of community resources helpful.
  • Must have a valid driver’s license and reliable transportation for commuting to the Ypsilanti office and essential job functions.
  • Basic computer literacy required, particularly in Microsoft Word and Excel.

Job Location


Jackson, MI

Interested? Contact Us!


Email, fax or mail cover letter and resumes to Aneshia Solomon, Director of Care Services.

Email: Fax: 734-340-3146